Actions not just words.
At Danrae we believe that values are a critical part of the way we do business and the culture within the business. We have a few shared values that determine how we relate to each other and our customers.
Dot our i’s and cross our t’s
Be thorough in what you do its better to get it right the first time. It’s about attention to detail and ensuring don’t cut corners. Check for the finishing touches and go over and above.
Always a better way
“A problem shared is a problem half solved”: Innovate and don’t assume this way is the best way, always ask. There is not only 1 way to do things if you put your mind to it.
No care, no point
Our care shows in the way we look after each other and our customers. Take pride in what you do and get back to the purpose of why you are doing it.
Right your wrongs
We know that a part of learning means making mistakes. Its important that we take ownership and correct our mistakes.
Action not excuses
We are accountable for our roles. We work as a team and each of us is expected to do our bit. There is no room for blame. Walk the talk: You are ultimately in control and responsible for what you do.
Excellence through knowledge
People come to us because we are the best in our field. Knowing how to do our job and keeping up with the market is what keeps us there. If there is something to teach we share the knowledge to create critical mass. Teaching others helps us learn. Don’t just do your job think of ways to make your job better. Push yourself further and be better than just average.
We are not ok with mediocrity. Our customers are tired of being told their problem has been fixed and are still paying for it. We are about providing piece of mind in everything we do and we'll deliver on this every time. We are here to deliver a high level, responsive service experience to our customer.
We are responsive to our customers needs. We do what we say we'll do and be reliable. We ensure we respect their property and their time. Danrae Group are the ultimate, service orientated waterproofing contractor that amazes its customers. They know they have come to the right place.
We believe that lending a helping hand makes a greater difference to everyone.
We exist to make an improvement to people lives.
We believe that our customer's space is an extension of who they are and it deserves the same level of respect.
We are here to deliver a high level, responsive service experience to our customer.
We do what we say we'll do and be reliable.
We ensure we respect their property and their time.
Prevent water ingress and fix water related damage to property to the new construction and remedial building industries.